Avgeli Opening Sale - All Watches $169.00! Free Shipping Worldwide on Orders Over $50

Shipping & Returns Policy

Shipping Policy

After your payment is authorized and verified, it can take up to 24 hours to process your order, excluding weekends and holidays. Purchases made after 9 am AEST will not be shipped out until the next business day. If you order after 9 am AEST on a Friday, your order will likely be shipped out on the following Monday. 

Once your package has been shipped, we will send a complimentary e-mail to notify you, along with tracking details for your shipment. Please allow 24-48 hours for your tracking details to update.

SHIPPING TIMES

 

COUNTRY

 

 STANDARD (BUSINESS DAYS)

 EXPRESS (BUSINESS DAYS)

Australia

3 – 4 Days

1 – 2 Days

United States

7 – 10 Days

4 - 6 Days

United Kingdom

7 – 12 Days

4– 6 Days

Canada

7 – 10 Days

4 – 6 Days

France

8 – 12 Days

5 – 7 Days

Germany

8 – 12 Days

5 – 7 Days

Hong Kong

8 – 12 Days

5 – 7 Days

Israel

12 – 15 Days

6 – 8 Days

Italy

8 – 12 Days

5 – 7 Days

Japan

8 – 12 Days

5 – 7 Days

Spain

8 – 12 Days

5 – 7 Days

Rest of World

7 - 14 Days

3 - 5 Days

 

Returns Policy

Any brand new product can be returned for a full refund or store credit within 60 days of delivery. We offer free and easy returns for all domestic and international orders over $50 AUD. Please contact Customer Support to schedule the return and receive a prepaid return label. Expedited shipping charges are non-refundable.

The product(s) must be unused – in its original packaging with labels and protective stickers intact - and still in the same new condition as when the watch was received. 

For international returns under $50 AUD, the customer is responsible for return shipping. 

Avgeli does not take responsibility for any items lost during the return shipping, but we will attempt to assist you in any way possible.